Effective Date: 15 February 2025
At BiFiles Chat, your privacy and safety matter. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use BiFiles Chat.
BiFiles Chat is part of the wider BiFiles Network, but it operates as a separate platform with its own login, profile system, and database.
1. Information We Collect
We collect only the information needed to operate BiFiles Chat safely, securely, and effectively.
For registered users, this may include:
- Username
- Email address
- Date of birth or age-related information
- Contact or verification details required during registration
- Profile information you choose to add
- Messages, posts, uploads, or other content you choose to share inside BiFiles Chat
- Information you provide when contacting support or moderators
For guest users, this may include:
- Nickname used for guest access
- Limited technical information needed for safety and abuse prevention
We may also collect technical data such as:
- IP address
- Browser type
- Device information
- Login/session data
- Basic usage and security logs
We do not require your real name to use BiFiles Chat.
2. Guest Access
Guest access allows visitors to explore public chatrooms without creating a registered account.
- Guests can view public chatrooms
- Guests can read conversations where guest access is enabled
- Guests cannot post messages, send private messages, or interact with other users
For security, abuse prevention, and moderation purposes, limited technical data such as IP address and device/browser information may still be processed during guest access.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain BiFiles Chat
- Create and manage user accounts
- Enable guest browsing where available
- Support moderation and community safety
- Prevent spam, abuse, harassment, fake accounts, and technical misuse
- Respond to reports, support requests, and safety concerns
- Improve platform functionality and user experience
- Comply with legal obligations where required
We do not sell your personal data. We do not use your personal data for third-party advertising or profiling.
4. Age and Safety Verification
BiFiles Chat is intended for adults aged 18 and older. Registration may require age-related information and contact verification details to help protect the community.
This information is used for safety, account verification, and abuse prevention. It is not used for advertising.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
- Data is stored on secured hosting infrastructure
- Access is limited to authorized administrators or service providers where needed
- Security and moderation data may be retained to help prevent abuse
- Data is retained only as long as reasonably necessary for platform operation, safety, legal, or administrative purposes
No online platform can guarantee absolute security, but we work to keep BiFiles Chat as safe and protected as reasonably possible.
6. Cookies and Local Storage
BiFiles Chat may use cookies, local storage, or similar technologies to:
- Maintain login sessions
- Remember basic preferences
- Enable platform functionality
- Improve security and prevent misuse
- Collect basic usage information where analytics or performance tools are enabled
You can manage or disable cookies in your browser settings. Some features may not work correctly without cookies or local storage.
7. Messages, Profiles, and Shared Content
Any messages, profile details, images, files, or other content you share inside BiFiles Chat may be visible to other users depending on the room, feature, or privacy settings involved.
- Public chatroom content may be visible to guests where guest access is enabled
- Member profiles and member features may be limited to logged-in users
- Private messages should still be used carefully and respectfully
- Do not share personal information unless you are comfortable doing so
Users are not allowed to copy, record, screenshot, or share other people’s content without consent.
8. Audio and Video Chat
Some chatrooms may support audio and/or video communication.
- BiFiles Chat does not intentionally record or store audio or video sessions as platform content
- Audio and video communication is intended to be processed in real time
- Recording, screenshotting, or sharing audio/video conversations without consent is prohibited
- Users should leave and report any audio or video interaction that feels unsafe or inappropriate
Please only use audio or video features when you feel comfortable doing so.
9. Third-Party Services
We may use trusted third-party providers to operate, host, secure, maintain, or improve BiFiles Chat.
These may include services related to:
- Hosting and server infrastructure
- Email delivery
- Security and spam prevention
- Analytics or performance monitoring, if enabled
- Technical maintenance and backups
These providers are expected to process data only as needed to provide their services. We do not sell or rent your personal data.
10. BiFiles Network
BiFiles Chat is part of the wider BiFiles Network, which may include BiFiles.com, BiFiles Forum, BiFiles Stories, BiFiles Articles, and BiFiles Reviews.
- Different parts of the BiFiles Network may run on separate platforms
- Each platform may have its own login, profile system, and database
- Data is not automatically shared between all platforms
- Some limited sharing may occur where necessary for support, safety, legal, or technical purposes
When you use another part of the BiFiles Network, that section may have its own privacy information or terms.
11. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- Account activity
- Security and abuse prevention needs
- Moderation history
- Support requests
- Legal or administrative requirements
Some information may remain in backups, logs, or moderation records for a limited period after account deletion where necessary for safety, security, or legal reasons.
12. Your Rights (GDPR / AVG)
Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format where applicable
To exercise these rights, contact us using the details below. We may need to verify your identity before processing certain requests.
13. Children and Minors
BiFiles Chat is intended for adults aged 18 and older. People under 18 should not create an account or participate in BiFiles Chat.
If we become aware that an underage person has created an account, we may remove the account and related data where appropriate.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in BiFiles Chat, legal requirements, or how the platform operates.
The updated version will be posted on this page with the effective date shown above. Continued use of BiFiles Chat after changes means you accept the updated policy.
15. Contact
For questions about this Privacy Policy or your data, contact us at:
support@bifiles.com
Thank you for trusting BiFiles Chat. Your privacy, safety, and comfort matter to us.